Samsung Washing Machine Error Codes

Washer not drain Toronto

What Do Samsung Washing Machine Error Codes Mean?

Samsung washing machine error codes are often displayed to assist us in detecting what the issue may be. If any of the issues continue after trying our solutions, please contact Alpha Tech Repair Services for further assistance with your Samsung washer error codes.

Error CodesProblemSolution
3E/bEMotor issueWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
E4There was an issue with the water supply.

Check that the water supply is turned on and that the water pressure is sufficient.

Double-check that the water hoses aren’t knotted.

4E1/4E2A problem with the temperature of the waterMake sure the water hose is attached to a cold source and not a heated source. 
5EWater drain issue

Check for clogs in the drainage pump’s filter.

Look for kinks and blockages in the drain hose and waste attachment.

Then, to empty the remaining water in the appliance, pick a wash cycle.

6E/6FThe Water heater is not workingContact Alpha Tech Repair Services
8EToo much current being used issueWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
9E1/9E2Power issueWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
AEBetween the Main PCB and the Sub PCB, there is a signal transmission fault.Wait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
bE1Power button problemThe button has been pushed in for too long. Check to see if any of the controls are jammed in or sticking out. Disconnect the appliance from the power source and wipe the keys with a damp towel.
B2/bE2The problem with the control buttonButton has been held in for far too long. Check to see if any of the keys are jammed in or sticking out. Disconnect the appliance from the power source and wipe the keys with a damp towel.
bE3Defective buttonContact Alpha Tech Repair Services
CEWater cooling problemBe sure the water hose is attached to a cold source, not a heated source. A blue tap normally indicates cold water.
dE/dE1Door problem

Make sure the door is completely shut.

Make sure nothing is stuck in the lock.

Be sure the unit isn’t overloaded.

dE2on and off button problemThe button is constantly being pressed. Unplug the device, wait 5 minutes, and then start again.
FEFan problemContact Alpha Tech Repair Services

 

H1/HEProblem with water temperatureContact Alpha Tech Repair Services
HE1The water heater is not working.Contact Alpha Tech Repair Services
HE2The dryer heater is not workingContact Alpha Tech Repair Services
HE3The steam feature is not functioningContact Alpha Tech Repair Services
HOTThe machine is too hotThis is not a problem; the machine fan will begin to work until the machine reaches a temperature of 55°C, at which point the clothes can be removed. The door will then be unlocked. – This eliminates heater malfunctions.
LE/LE1Low water level observed during the cycle due to natural drain/water leak.Ensure that the drain hose should not extend below the washing machine’s rim. Check for a leaky pipe as well. If there is no sign of water, turn off the electricity, restart, and start again.
OE/OFIssue with overflowIt’s possible that too much laundry fluid or solvent was used. Turn off the electricity to the machine, wait 30 seconds, and then switch it back on. To empty the washing machine, the drain pump should start automatically.
t1
ee2/t2
tSt
the machine is in the test modeWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
SUDThis is when there is a lot of foam and an error code is being shown while the foam is being drained.

This isn’t a problem at all.

  • If the fault does not resolve itself, performing either an “Eco drum rinse” cycle (some models) or a 90°C cotton cycle with no detergent or washing load should solve this.
  • If you want to avoid this, reduce the amount of detergent you use.
tETemperature sensor problemWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
tE1
tE2
tE3
Temperature sensor errorContact Alpha Tech Repair Services
UCVoltage fluctuation is excessiveWait 30 seconds after turning off the appliance at the main switch. Turn the appliance back on and begin a new cycle.
UEUnbalanced error – The load in the machine is not balanced.

This isn’t a problem at all. The machine detects an unbalanced load and, for safety purposes, stops spinning.

  • To avoid this, reallocate the laundry by inserting or removing things to ensure a more balanced load.
  • big/heavy things like bath mats or large towels are impossible to spin on their own, so add 2/3 more towels and perform another wash cycle.

At Alpha tech, we are experts on your Samsung washing machine error codes! Contact us today to help solve your error code problem on your washing machine today!

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