Cancellation Policy

At Alpha Tech Appliance Repair, we understand that plans can change unexpectedly. We strive to provide the best service to our customers, and that includes accommodating cancellations whenever possible. Please take a moment to review our cancellation policy outlined below.

Appointment Cancellations

If you need to cancel or reschedule your appointment, we kindly request that you notify us at least 24 hours in advance. This allows us to adjust our schedule and provide an opportunity for other customers to book appointments.

Late Cancellations

Cancellations made less than 24 hours prior to the scheduled appointment time will be considered late cancellations. In such cases, we may charge a cancellation fee equivalent to a percentage of the service cost or a flat fee ($79). The specific fee amount will be communicated to you at the time of cancellation.

No Show Policy

A “no-show” occurs when a customer fails to be present at the scheduled appointment without any prior notice. In the event of a no-show, we reserve the right to charge a cancellation fee equivalent to the full service cost ($79). We understand that emergencies can arise, and we encourage you to contact us as soon as possible if you are unable to make your appointment.

Rescheduling Appointments

We understand that unforeseen circumstances may arise, making it necessary to reschedule an appointment. We will make every effort to accommodate your request and find an alternative time that works for both parties.

How to Cancel or Reschedule

To cancel or reschedule an appointment, please contact our customer service team by phone [647-930-6966|tel:6479306966] or email Our team will be happy to assist you and make the necessary adjustments to your appointment.

Please note that the cancellation policy may vary depending on the nature of the service or any ongoing promotions. Our customer service team will provide you with specific details applicable to your situation.

We appreciate your understanding and cooperation with our cancellation policy. It allows us to maintain a streamlined schedule and serve our customers efficiently. If you have any questions or need further clarification, please don’t hesitate to reach out to us.

Thank you for choosing Alpha Tech Appliance Repair. We look forward to serving you soon!